[Apply in 3 Minutes] Customer Support Representative
Company: Pacific Material Handling Solutions Inc
Location: Sacramento
Posted on: June 26, 2025
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Job Description:
Job Title: Customer Service Representative We offer a supportive
work environment and opportunities for professional growth. If you
are passionate about customer service and eager to contribute to
our team, we encourage you to apply. Base salary with unlimited
commission. car allowance, fuel card, computer, cell phone. Job
Summary: We are seeking a dedicated and enthusiastic Customer
Service Representative to join our team at a leading forklift
dealership. The ideal candidate will be responsible for providing
exceptional service to our customers, addressing inquiries, and
ensuring a positive experience throughout the sales and service
process. Key Responsibilities: - Respond to customer inquiries via
phone, email, and in-person in a professional and timely manner. -
Assist customers with product information, pricing, and
availability of forklifts and related equipment. - Process orders,
returns, and warranty claims accurately and efficiently. -
Collaborate with the sales and service teams to resolve customer
issues and ensure satisfaction. - Maintain accurate records of
customer interactions and transactions in our database. - Provide
feedback to management on customer trends and areas for
improvement. Skills and Qualifications: - High school diploma or
equivalent; additional education or certifications in customer
service is a plus. - Previous experience in customer service,
preferably in the equipment or automotive industry. - Strong
communication and interpersonal skills. - Ability to handle
multiple tasks and prioritize effectively in a fast-paced
environment. - Proficient in using computer systems and software
for order processing and customer management. - A positive attitude
and a commitment to providing excellent customer service.
Compensation details: 40000-45000 Yearly Salary
PI93d1120e917b-37156-37956675
Keywords: Pacific Material Handling Solutions Inc, Chico , [Apply in 3 Minutes] Customer Support Representative, Customer Service & Call Center , Sacramento, California
