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Company: Colusa Casino Resort
Location: Colusa
Posted on: August 3, 2022

Job Description:

Job DescriptionPOSITION SUMMARY:The primary responsibility of this position is to manage and oversee all food service operations of Colusa Casino, and all activities of the department's staff. This position will ensure the delivery of high quality food and beverage products and exceptional service in multiple outlets. ESSENTIAL FUNCTIONS:Include the following (other duties may be assigned): Conducts constant monitoring of internal operations including daily operations, scheduling and management of policies and procedures. Is responsible for the management and performance of the department staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. Ensures that all department staff is providing exceptional guest services to assist in guest relations, profitability of all departments and the overall profitability of the Colusa Casino. Respond to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build guest loyalty. Educate and empower subordinate supervisors and employees to act in a similar capacity. Establishes and maintains Point of Sale menus and manages all associated activities.Manages and maintains inventory control and inventory levels with department staff to ensure that products are in stock and supplies are available and are appropriate to levels of business. Recommends the addition or deletion of new products or product suppliers to enhance guest service offerings or control cost expenditures. Ensures compliance with Health Regulations and that the procedures are followed to ensure the health and safety of employees and guests. Address any and all potential violations in a timely manner. Establishes and manages of an alcohol awareness and responsible service program based on state and national programs and program parameters.Works closely with supervisors to analyze department performance and implements enhancements to maximize revenues. Prepares and submits reports related to the department activities and financial results for review by the Food and Beverage Director. Develops and adheres to the budget including forecasting and budgeting revenue and expenses. Participates in promotional activity planning and development to increase guest service offerings and enhanced levels of revenue generation. Coaches, counsels and mentors employees to achieve enhanced performance, employee satisfaction and employee career development. Attends and participates in Colusa Casino leadership team meetings. Responsible for communicating with administration, managers and associates changes and enhancements in respect to the department or guest services in a timely and efficient manner. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures. Maintains adequate staffing levels ensuring that exceptional guest satisfaction standards are achieved. Plans and recommends new products, equipment purchases, menu items and guest promotions. Is responsible for planning and scheduling own work activities. Develops and adheres to the department's budgets, including forecasting and budgeting revenue and expenses. Establishes and maintains department objectives, standards and policies and procedures for review by the Food and Beverage Director. Performs other duties as assigned. POSITION QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals. Coaching - Providing timely guidance and feedback to help others strengthen specific knowledge/ skill areas needed to accomplish a task or solve a problem. Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.Strategic Decision Making - Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. EDUCATION:A High School diploma or equivalent is required. An associate degree in hotel, hospitality or other related field is preferred. TRAINING AND/OR EXPERIENCE:A minimum of five years supervisory/managerial experience in a high volume, full service, quality restaurant environment is required demonstrating progressively responsible experience. Supervisory/Managerial experience must include people management, budget development.

Keywords: Colusa Casino Resort, Chico , FOOD AND BEVERAGE MANAGER, Executive , Colusa, California

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