Coordinator, Developmental Services Support Coordination - Job Location: Fredericksburg, VA
Company: Rappahannock Area Community Services Board
Location: Woodbridge
Posted on: February 19, 2026
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Job Description:
Job Description Job Description OVERVIEW Coordinates and manages
the support coordination services system, providing case
management, outreach, assessment, service linkage, monitoring,
advocacy, and counseling for individuals with developmental
disabilities. Work is performed under general supervision and is
guided by agency policies and procedures, quality assurance, public
and private payer guidelines, professional practices, and ethical
standards related to client interactions, as well as state and
federal licensure and accreditation regulations and guidelines.
DUTIES AND RESPONSIBILITIES Oversees the operation of the program,
including: staff recruitment and development, shift scheduling,
supervision and evaluation; individuals screening and registration;
individuals programming development and evaluation; program
record-keeping and reporting; individuals and staff records
maintenance; safety program policy and procedures; program health
and safety; and program rules. Monitors individual documentation,
programs, and facilities for compliance with program, agency,
licensure, quality assurance, Medicaid, and other payor policy,
standards, guidelines, and requirements. Collects, assembles,
analyzes, and prepares statistical and other reports as necessary.
Provides training and guidance and oversees the preparation and
maintenance of client records. Assists in developing the program
budget, monitors program expenditures and revenues, and identifies
and communicates resource deficits. Serves on committees within the
agency and with generic services as needed. Responds to, resolves,
and/or refers to appropriate staff inquiries and complaints to the
unit. Coordinates individual services and program services with
agency treatment and other service providers. Supervises and
participates in the preparation of statistical and individual
reports. Attends various community, governmental, and other
meetings regarding persons with developmental disabilities.
Develops, recommends, monitors, and evaluates policies and
procedures related to service coordination. Oversees input of
service and other documentation to the electronic records system.
Does related work as required. KNOWLEDGE, SKILLS, AND ABILITIES
Extensive knowledge of the definition, causes, programs, and
services relevant to the developmentally-disabled population;
Extensive knowledge of individuals' rights; Extensive knowledge of
local community resources and service and developmental delivery
systems, including support services, eligibility criteria and
intake processes, termination criteria and procedures, and generic
community resources; Extensive knowledge of the different types and
uses of assessments in developing support plans for individuals
with developmental disabilities, including the Virginia Individual
Developmental Disability Eligibility Survey; Extensive knowledge of
the administration of the State-wide Waiting List and DD Waiver
Supports for individuals with a developmental disability, including
the WaMS System; Extensive knowledge of Person Centered thinking
and Person Centered Practices; Thorough knowledge of the types of
developmental disability programs, services, treatment modalities,
and intervention techniques, such as behavior management,
independent living skills training, supportive counseling, family
education, crisis intervention, discharge planning and service
coordination; thorough knowledge of interviewing and supportive
counseling techniques; Thorough knowledge of social casework
techniques; Thorough knowledge of the service planning process and
related documentation a service plan, ability to establish
effective working relationships with a variety of others; Ability
to plan the work of, train, supervise, and evaluate subordinates;
Ability to communicate effectively orally and in writing and
prepare and make public presentations; Ability to operate a
vehicle; ability to analyze financial and statistical data and
prepare reports; Ability to observe, analyze, document, and report
client behaviors and functioning, prepare service plans and
resource requirements, ability identify and coordinate client
services; Ability to remain calm in stressful situations; ability
to estabÂlish effective working relationships with a variety of
others; Ability to plan the work of, train, supervise, and e
valuate subordinates; Ability to communicate effectively orally and
in writing and prepare and make public presentations; Ability to
operate a vehicle; Ability to collect, compile, and evaluate
electronically sourced or other sourced statistical and financial
data and prepare complex recommendations, proposals, reports, etc.
TYPICAL EDUCATION, TRAINING, AND WORK EXPERIENCE Required: Master's
Degree in the Behavioral Sciences with extensive professional work
experience involving case management services to the
developmentally delayed and/or mentally ill population, including
considerable program management and supervisory experience.
LICENSURE AND CERTIFICATIONS Required: Valid Virginia driver's
license ENVIRONMENTAL AND PHYSICAL EXPOSURE Work involves
considerable exposure to disagreeable environmental conditions,
such as the requirement to provide services and transport
participants; inclement, if not severe weather; unsanitary spaces,
poor hygiene, and contagious illness of program participants and
interacting with potential hostile individuals and their families;
may be required to physically assist program participants; is
occasionally interrupted during off-hours with stressful or
emergent calls. RACSB maintains a drug-free workplace environment.
All candidates who receive conditional offers of employment must
successfully complete a pre-employment drug screening and
background check, including criminal history, driving record, and
verification of credentials. Additionally, employees are subject to
random drug testing throughout their employment. Our comprehensive
screening program reflects our commitment to maintaining a safe,
healthy workplace and providing high-quality services to our
community.
Keywords: Rappahannock Area Community Services Board, Chico , Coordinator, Developmental Services Support Coordination - Job Location: Fredericksburg, VA, Healthcare , Woodbridge, California
