CSR - Customer Service Representative
Company: Vann Brothers/Vann Family Orchards
Location: Williams
Posted on: June 25, 2022
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Job Description:
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Essential Duties and Responsibilities: include
the following. Other duties may be assigned.Communicate with buyers
and freight forwardersReceive shipping instructions (SI) and
arrange bookings for buyersReview buyers contract and SI for any
discrepancies/concerns. Ability to resolve the problem at
hand.Complete and review documents required for each buyers
shipment.Release documents to buyer per contracted termsKnowledge
of Office programs (Word, Excel, and Outlook etc) and working with
other in-house programs as needed. Additional Responsibilities:
include the following. Other duties may be assigned.Ensuring any
special markings, labs, and requests are brought to the teams
attentionWorking with other departments (production, quality) to
obtain necessary documentationAssisting all managers with other
tasks if time available and approved by Supervisor Additional
Requirements: Must have a willingness to learn new processes as
needed. Language Skills: Ability to understand verbal instructions
and written documents such as safety rules, labels, MSDS, operating
and maintenance instructions and procedure manuals. Must be able to
understand, read and write English in order to document results on
forms and logs. Mathematical Skills: Ability to add, subtract,
multiply, and divide in all units of measure, using whole numbers,
common fractions and decimals. Reasoning Ability: Ability to apply
common sense understanding to carry out instruction furnished in
written, oral or diagram form. Other Qualifications: Must be able
to work rotating shifts, weekends and overtime if need be.
Education and/or Experience: Associate s Degree and 1 year related
experience and/or training; or equivalent combination of education
and experience. Physical Demands: The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is regularly required to
stand; walk; use hands to finger, handle, or feel; reach with hands
and arms and talk or hear. The employee is frequently required to
sit. The employee is occasionally required to stoop, kneel, crouch,
or crawl. The employee must regularly lift and /or move 15 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus. The employee will be
exposed to noise environment and ear protection is available. The
employee is expected to practice safe lifting procedures as
instructed. Work Environment: The work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. While performing the duties of
this job, the employee is regularly exposed to moving mechanical
parts; fumes or airborne particles and vibration. The employee is
frequently exposed to high, precarious places; toxic or caustic
chemicals and explosives. The noise level in the work environment
is usually loud. Work is performed in a high dust environment.
Workers must often work in tight, confined claustrophobic
spaces.
Keywords: Vann Brothers/Vann Family Orchards, Chico , CSR - Customer Service Representative, Hospitality & Tourism , Williams, California
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