Hotel Front Desk Agent - Pt
Company: Holiday Inn Redding
Location: Redding
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are searching for an
enthusiastic, service-focused hotel front desk agent to join our
guest services team. You’ll welcome guests, manage accounts, answer
inquiries, and field complaints to ensure we deliver an excellent
experience to every guest. You will bring excellent communication
skills and a passion for putting our guests first. If you love
interacting with people in a positive work environment, apply now!
Compensation: $17 per hour Responsibilities: Manage room bookings
in-person, online, and through incoming calls, and answer inquiries
about guests’ needs, including questions about available rooms,
amenities, room rates, special requests, and rewards programs
Communicate with housekeeping to make sure guest rooms are ready
Give every guest a warm welcome, check them in, and check them out
when they leave, ensuring you provide correct keys and room numbers
Handle customer complaints as necessary Bookkeeping: keep accurate
records of all hotel guest account information Qualifications:
Working knowledge of Microsoft Office and reservation management
systems Comfortable taking telephone calls and mitigating stressful
situations 1 year of experience in the hospitality industry as a
hotel front desk agent, hotel receptionist, or guest service
specialist preferred Excellent time management skills,
organizational skills, customer service skills, and interpersonal
skills Must have graduated high school, received a GED or
equivalent About Company Our Redding Hotel is near the Shasta
Cascade Region. The Holiday Inn Hotel and Convention Center Redding
is centrally located within Shasta County businesses and
attractions, offering the perfect location for corporate and
leisure travelers alike. The hotel has a little over 8,000 square
feet of customizable event and meeting space.
Keywords: Holiday Inn Redding, Chico , Hotel Front Desk Agent - Pt, Hospitality & Tourism , Redding, California
