Customer Service Representative (Temp - Part Time) South Chico, CA Branch
Company: Mechanics Bank
Posted on: September 12, 2019
Customer Service Representative (Temp - Part Time) South Chico, CA
Mechanics Bank is looking for a Part Time (35 Hours) Customer
Service Representative for the South Chico, CA Branch.
In this role, you will provide basic to more complex banking
transactions. You must be willing and actively assists customers
accurately and according to established policies and procedures,
including cross-sell and referral of Bank products. Obtains
assistance for complex, infrequently encountered transactions.
What you will do:
* Accepts, verifies, and processes basic to more complex client
transactions according to established procedures and security
guidelines. Transactions include deposits, withdrawals, payments,
* Processes transactions submitted through other channels,
including night-drop, bank-by-mail, ATM, etc.
* Assists customers with check orders; balancing their accounts;
safe deposit openings, closing, and transactional use.
* Represents the Bank and its products and services with pride and
enthusiasm. Senses and responds to customer needs. Identifies and
pursues new or related customer opportunities.
* Contributes to a cooperative and positive working atmosphere. Is
flexible, responsive, and assists co-workers in the attainment of
the Bank s objectives with a focus on the needs of the
* Provides administrative assistance to the office.
* Performs other duties as assigned.
Who you are:
* Basic knowledge of Bank s products.
* Excellent ability to handle cash, including accurate counting.
Ability to balance accounts, including accurate record-keeping.
* Excellent attention to detail
* Excellent interpersonal skills and customer service.
* Ability to handle and defuse situations involving frustrated
customers through problem resolution and determine resources to
* Ability to work as a team member to ensure good coverage and
* Entry level position
* Customer Service, cash handling, retail and/or restaurant
experience preferred but not required.
* Minimum High School Degree
* Mechanics Bank is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, sex, sexual orientation, religion, national origin,
age, genetic information, veteran status, or on the basis of
disability, gender identity, sexual orientation or other bases
prohibited by applicable law.
Keywords: Mechanics Bank, Chico , Customer Service Representative (Temp - Part Time) South Chico, CA Branch, Hospitality & Tourism , Chico, California
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