Day Lead
Company: Planet Fitness
Location: chico
Posted on: May 3, 2021
Job Description:
Job SummaryDay Lead will be responsible for creating a
positive member experience by providing a superior level of
customer service to Planet Fitness members, prospective members and
guests. The Day Lead will be responsible for creating a positive
member experience by providing a superior level of customer service
to Planet Fitness members, prospective members and guests. You will
also be responsible for closing that day's shift for that business
day as well as creating an accurate bank deposit.Essential Duties
and Responsibilities* Greet members, prospective members and
guests, providing exceptional customer service.* Handle all front
desk related activities including:* Answer phones in a friendly
manner and assist callers with a variety of questions.* Check
members into the system.* New member sign-up.* Take prospective
members on tours.* Facilitate needed updates to member's accounts.*
Respond to member questions and concerns in a timely and
professional manner and elevate to Assistant Manager or Manager as
needed.* Assist in maintaining the neatness and cleanliness of the
club.* Close shift for that business day.* Create a bank deposit
for next day.Qualifications/Requirements* Customer service
background preferred.* Basic computer proficiency.* A passion for
fitness and health.* Upbeat and positive attitude!* Punctuality and
reliability is a must.* Exceptional customer service skills; able
to interact in a positive and professional way with members and
co-workers, exceeding the member's expectations.* Strong listener
with the ability to empathize and problem solve.* Demonstrate
diplomacy in all interactions while using appropriate behavior and
language.* High School diploma/GED equivalent required.* Must be 18
years of age or older.Physical Demands* Continual standing and
walking during shift.* Continual talking in person or on the phone
during shift.* Ability to work 3rd shift (overnights).* Must be
able to occassionally lift up to 50 lbs.* Will occasionally
encounter toxic chemicals during shift.JOIN THE CLUB.Enhancing
people's lives with an affordable, high-quality fitness experience
requires a team of inspiring, motivated and fun-loving go-getters.
As one of the largest and fastest-growing franchisors and operators
of fitness centers in the United States, Planet Fitness is just
getting warmed up. We're continuously seeking top talent to join us
in cultivating the Judgement Free Zone and shaping the future of
our brand. With more than 2,000 locations in all 50 states, the
District of Columbia, Puerto Rico, Canada, the Dominican Republic,
Panama, Mexico and Australia, there's plenty of opportunity on our
Planet and we are always looking for talented individuals to join
our team!Our member mission says it best: our product is a tool, a
means to an end; not a brand name or a mold maker, but a tool that
can be used by anyone. To use our product, members need to feel
inspired and motivated. That's where you come in. If you're looking
for a place where you can make a difference in a customer's life,
you've found it. Come to add your mojo to the Judgement Free Zone,
but stay for the feeling that you're making a difference on our
Planet.TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR
YOU.Employees at a franchise location are employed by the
Franchisee and are not employees of PFHQ (the Franchisor). PFHQ
neither dictates nor controls labor or employment matters for
franchisees or their employees, and does not retain any reserved
authority to control the terms and conditions of employment for
franchisees or their employees. Each franchisee is responsible for
ensuring compliance with local, state and federal law.
Keywords: Planet Fitness, Chico , Day Lead, Other , chico, California
Didn't find what you're looking for? Search again!
