Scheduling Coordinator

Company: BrightStar Care of Chico
Location: Chico
Posted on: June 6, 2021

Job Description:

Brightstar Care of Chico is a locally owned Home Care Agency. We are Joint Commission Accredited and independently owned and operated. We hire inspired team members who share our core values, such as positivity and serving with a passion. Office Hours are M-F 8:30am-5:00pm.

If you are a hard-working, reliable, positive, conscientious, compassionate, confident and capable professional who takes pride in doing your best work and creating an outstanding customer experience, we encourage you to apply.

What We Offer:

At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

* HEALTH BENEFITS * Medical * Dental * Vision * Life Insurance * Bereavement pay * Generous Paid Time-Off Plans * Employee referral bonus * On-Call bonus * Weekly pay w/ direct deposit * We promote from within * Employee of the month Program * HomeCare Pulse Employer of Choice * Joint Commission Accredited Responsibilities

* Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations. * Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed. * Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies * Assists in the development of organization goals and agency performance improvement activities * Administers agency policies and procedures * Supervises, educates and coaches other field personnel, as directed by the Director of Nursing * Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities * Assures proper maintenance of clinical records in compliance with local, state and federal laws * Assures compliance with all local, state and federal laws Requirements

* High School Diploma required * Scheduling experience preferred * Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint) * Flexibility and good time management skills A MUST * Minimum of 2 years’ experience as Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations. * Excellent organization, planning, and project management skills. * Valid driver’s license; valid state required proof of auto insurance. * Transportation to meet the needs of position and scope of job responsibilities. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

* 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule:

* 8 hour shift * Day shift * Monday to Friday Education:

* High school or equivalent (Preferred) Experience:

* Customer Service: 1 year (Preferred) * Scheduling: 1 year (Preferred)

Keywords: BrightStar Care of Chico, Chico , Scheduling Coordinator, Other , Chico, California