Systems Admin

Company: Experis
Location: Chico
Posted on: November 12, 2021

Job Description:

Systems Admin
Server Network
Virtualization
Location: Chico On-Site

The System Engineer is responsible for the maintenance and improvement of our internal IT infrastructure as well as providing technical assistance to team members and end users with system and network requests. The focus is on Systems support but a solid networking and security foundation is critical to success.

Essential Duties and Responsibilities:

Support services for Microsoft related technologies: Windows Server, Exchange, SQL, O365, etc.
Virtualization technologies: VMware and Hyper-V
Remote access solutions: Fortinet VPN, Duo
DHCP and DNS
Security Suite: FortiNet, Carbon Black, MimeCast

Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
Support of Zoom phones and TalkDesk Contact Center
Develop and document maintenance routines for all computer systems
Support of WAN and LAN connectivity, routers, firewalls, and security
Document all work performed as tickets and time entries in our ConnectWise Manage PSA
Additional Duties and Responsibilities:

Ability to work in a team and communicate effectively
Escalate service or project issues that cannot be completed within agreed service levels
Business awareness: and understanding of product management cycles
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses as they occur
Knowledge, Skills, and/or Abilities Required:

5+ years' experience with virtualization technology, VMware preferred.
Professional IT Certifications, such as: Microsoft MCITP, MCSA, or MCSE
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Ability to multi-task and adapt to changes quickly
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment

Keywords: Experis, Chico , Systems Admin, Other , Chico, California