Parts Professional
Company: Genuine Parts Company
Location: Chico
Posted on: May 13, 2022
Job Description:
Retail CHICO, CaliforniaDescriptionPosition at NAPA Auto Parts
NAPA is a Parts Store and So much more! We are driven to have the
best people on our team to get the right parts to the right place
at the right time The Role: A Parts Professional provides prompt
and courteous service to all customers over the telephone, in the
store, or in the dealer's shop. Looks up the parts application in
catalogs or POS system. Processes orders for customers with a high
degree of accuracy, efficiency, and courtesy. Assists and advises
customers on how to best meet their needs, often dealing with
questions and problems of a highly technical nature. Exhibits a
thorough knowledge of products, performance standards, warranties,
sales programs, and operating policies. Serves as a resource for
advice to other store personnel A Day in the life:
- Implements appropriate sales practices such as greeting
customers, demonstrating product knowledge, and ability to quickly
understand customer's needs
- Maintains customer satisfaction by serving all customers,
securing right part, and resolving customer issues
- Demonstrates professional attitude, conduct, and
appearance
- Maintains POS computer abilities by learning and applying how
to use catalog and system, practicing asset security/loss
prevention controls, and understanding store's pricing methods
- Provides sales support functions by processing salespersons'
stock orders, reporting overages/shortages/damaged merchandise, and
ensuring the good appearance of store and displays
- Participates in training as needed and required
- Perform all other associated tasks as assigned by management
What you'll need:
- High School Diploma, or equivalent, required
- Able to establish and maintain good relations with customers by
providing courteous, efficient, and professional service
- Be functionally literate and capable of understanding and
recognizing part numbers and line codes to ensure proper selection
and delivery of parts, including identifying sequences of numbers
and letters accurately and rapidly
- Demonstrate excellent communication and organizational
skills
- Enjoy working with people in a fast-paced setting; be
competitive, yet have the ability to work calmly under
pressure
- Be ASE Parts Specialist (automotive) certified
- Have a working knowledge of the part of the city the store
services and be able to operate a vehicle equipped with a manual
transmission
- Able to work retail hours at any store location as assigned by
management And if you have this, even better :
- Capable of operating TAMS point-of-sale system and
cataloging
- Able to use the adding machine and process cash, check, and
credit card transactions
- Visually capable of recognizing and distinguishing letters and
numbers and remembering their sequencing
- Able to work on feet (stand and walk) for an entire assigned
work shift
- Capable of lifting and moving parts and boxes of up to 60
pounds
- Able to repeatedly bend or stoop to floor-level shelves and
able to reach upper shelves (ten feet) with use of stool or ladder
when necessary
- Able to move engine blocks, core barrels, and other heavy
equipment with moving aids designed to move such items, including
hand trucks, barrel dollies, hydraulic lifts, etc Why NAPA may just
be the right place for you:
- Outstanding health benefits and 401K
- Stable company Fortune 200 with a "family" feel
- Company Culture that works hard yet takes care of
employees
- Opportunity for accessing multiple career paths, ongoing
development, with support from leaders and your team Additional
information for you: NAPA has great careers for people with all
backgrounds and interests So if after reading this, you don't think
that it is the perfect fit for you, check out a few of our cool day
in the life career videos from our awesome employees by visiting
NAPAautojobscom. While on our career site, check out the list of
the many other diverse roles we have as well. PM22 GPC conducts its
business without regard to sex, race, creed, color, religion,
marital status, national origin, citizenship status, age,
pregnancy, sexual orientation, gender identity or expression,
genetic information, disability, military status, status as a
veteran, or any other protected characteristic. GPC's policy is to
recruit, hire, train, promote, assign, transfer and terminate
employees based on their own ability, achievement, experience and
conduct and other legitimate business reasons.PI177345671
Keywords: Genuine Parts Company, Chico , Parts Professional, Other , Chico, California
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