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Member Connections Representative I - Field

Company: Health Net of California
Location: Chico
Posted on: October 3, 2019

Job Description:

Description: Position Purpose: Assist the health plan in establishing a presence in the community through home visits and community outreach. Educate members on health care benefits through home visits and outreach Assist members with activities related to accessing care Document information and activities in applicable systems Deliver Connections Plus(r) cell phones, teach and answer questions related to cell phone use and navigation Coordinate and implement community events, including Start Smart Baby showers and Birthday Parties, school events, healthy life style events and various community initiatives Schedule and complete home visits for noncompliance, benefits information, ED and readmission diversion and other high risk issues Conduct targeted phone calls for compliance, HEDIS initiatives and health risk assessments Follow-up with appropriate parties on status of high risk member referrals Assist in finding and connecting members to community social services and agencies Ability to travel throughout designated region Qualifications: Education/Experience: High school diploma or equivalent experience. Bilingual ability preferred. 2+ years of social services, community outreach, or education experience. License/Certification: Valid driver's license and automobile insurance. Some locations may require Community Health Worker certification, CPR certification, and/or bi-lingual.

Keywords: Health Net of California, Chico , Member Connections Representative I - Field, Other , Chico, California

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