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College Graduates - Fraud Investigation Analyst II

Company: Td Ameritrade
Location: Chico
Posted on: June 5, 2019

Job Description:

- Serves a critical role in conducting TD Ameritrade's ongoing fraud mitigation strategies to ensure compliance with highly scrutinized and visible rules and regulations
- Responsible for the timely investigation and resolution of escalated fraud incidents to safeguard company assets and client data
- Serves as a point of contact for the business, regulators, peers, law enforcement and clients who have had unauthorized or fraudulent activity occur within their accounts
- Accountable for composing client correspondence, affidavits of fraud, filing suspicious activity reports (SAR) to FinCEN and providing Principal review of correspondence
- Focus of effort is on achieving and sustaining a high level of quality, accuracy, and efficiency in the firm's response to client inquiries alleging unauthorized account activity

RESPONSIBILITIES:

- Investigate fraud referrals and perform necessary research to minimize risk and resolve the inquiry
- Coordinate ongoing investigations with internal business partners, peers, regulators and law enforcement
- Document research findings to support risk based decision making and resolution to escalated fraud incidents
- Assist clients with the removal of malware and viruses from their computer
- Provide clients with overview of online security best practices, identity theft mitigation, and fraud prevention techniques
- Interview clients to determine possible source of compromise of fraud susceptibilities
- Compose Affidavits of Fraud, Settlement Agreements, and Indemnification Agreements
- Compose suspicious activity reports for submission to FinCen
- Provide principal review of client correspondence
- Participate in huddles, problem solving sessions, and initiatives for continuous improvements to fraud mitigation and investigation strategies
- Prepare reports, metrics, and research for the Fraud Investigations Manager to support fraud initiatives and projects
- Read fraud and security risk management related articles, attend webinars, conferences and seminars to keep abreast of changes in the fraud and security landscape

Keywords: Td Ameritrade, Chico , College Graduates - Fraud Investigation Analyst II, Professions , Chico, California

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